Capitol Honda
Located in the bustling city of San Jose, California, Capitol Honda stands out as a premier destination for all your car-buying needs. With a prime location at 745 W Capitol Expwy, this dealership boasts an impressive selection of Honda vehicles and top-notch customer service that leaves a lasting impression on visitors.
One of the standout features of Capitol Honda is their dedicated sales team, as evidenced by glowing reviews from satisfied customers. Visitors like Christopher P., Kristin S., and Clarence D. have all praised the professionalism and expertise of the sales consultants, particularly highlighting individuals like Tom Loi and Thien for their exceptional service. These positive interactions create a welcoming atmosphere that sets Capitol Honda apart from other dealerships in the area.
In addition to their sales department, Capitol Honda also offers a reliable service department that caters to routine maintenance needs. While Timothy N. notes some room for improvement in pricing and wait times, he acknowledges the expertise of the advisors and the convenience of their competitive oil change deals. Customers like Ying L. and Linh N. have also expressed gratitude for the excellent service they received from staff members like Tom Loi and Delia Villasenor, showcasing the dealership's commitment to customer satisfaction.
Overall, Capitol Honda's consistent track record of delivering exceptional service and quality vehicles makes it a standout choice for anyone in the market for a new or used car. Whether you're browsing their showroom or scheduling a maintenance appointment, you can expect a top-notch experience that truly puts the customer first.
Capitol Honda Menu
Location
Address: 745 W Capitol Expwy San Jose, CA 95136
Phone: (408) 445-4400
Last Reviews
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Author: Christopher P.
Tom the salesman was great at his job! Got me my first car with good communication and no hassle!
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Author: Kristin S.
I had a great experience at Capitol Honda! Thien was an amazing sales consultant! He made me feel comfortable and I felt he genuinely wanted to get me a good deal. I had gone to other dealerships before coming to Capitol Honda and felt that the sales reps put more pressure on me and provided me false information. I'm so happy I found Capitol Honda and Thien which made the car buying experience much more delightful! Definitely recommend heading here to get your car!
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Author: Timothy N.
**Service Department Review** It's really a 3/5 if you take the average of all the advisors but many of the advisors are definitely so good at their job that I brought it to a 4/5. I honestly only recommend coming in for an oil change at best or maybe super major milestones, as oil is their most competitive pricing, and if you get any of their coupon deals in the mail it makes it even better. This would also allow you to get the multi point inspection which is the main reason I come. Pricing on all other parts are above average, you can save literally 30-40% parts alone by buying online (still genuine, oem, just comes from other dealerships, usually out of state). Labor per hour $ is average for the bay, but their estimated hourly time is usually double any other mechanics which probably have similar expertise. Hourly labor estimates also seem to be totally separate which means if you're doing two service things which may be connected to each other, ideally you'd think some time would be saved, but pricing does not reflect that. I also kind of wished that some advisors didn't rely entirely on the system to prompt parts. I understand owning a type r is 'higher standards of maintenance' but trying to charge me almost $400 for rear brake pads is... uncalled for(pads only, +180-190 for labor). That's like the same price for lambo pads. Not to mention a quick search online shows that the oem brakes are a different number so I'm not sure why the price wasn't already a big give away. Wait times/Appointments are hit and miss. I've had appointments where I'm in and out within an hour, and some I've had to wait 2-4 hours for oil changes. I don't really blame them considering the volume they get but something to keep in mind. All in all, great for small routine service which is what I come in for, otherwise leaves a lot to be desired.
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Author: Ying L.
Thank you Tom Loi for your excellent service helping me buy this great CRV at Capitol Honda! Had a great experience!